Shipping Policy

Shipping Cost:
Free Shipping for all orders in the United Kingdom & International orders

Processing time:
1 business day
As soon as the package is dispatched, you will receive a shipping confirmation email, which also includes your tracking information.

Transportation time after dispatch:
United Kingdom - 3 to 4 business days
International - 5 to 8 business days

Factors that can affect shipping where we have no control over include:
Weather
Flight delays
Customs release delays

Custom Charges:
No customs charges for United Kingdom.

Change of Delivery Address:
If you need to change the delivery address, let us know before dispatch. Contact us at support@factorymart.co.uk. Please note, it may take up to 24 hours for our customer service to respond and make changes.