Terms of Service
Our terms and conditions apply to all transactions through the Factory Mart online shop and are set out below. Please read through these carefully before placing your order and then print a copy for your future reference. Please also read our Privacy Policy section regarding personal information provided by you.
- Prices are displayed in British Pounds (Sterling)
- All prices are inclusive of VAT where appropriate.
- All payments are automatically checked to make sure the Credit/Debit Card has not been reported lost or stolen before the payment is authorised.
- Goods and prices are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and offer alternatives which we think may be suitable. We will not send replacements or send you something you didn’t order without your prior consent.
- Products may only be returned if unopened and seal still in-tact and items are in original packaging with tags attached.
PLEASE CHECK OUR SHIPPING POLICY PAGE BEFORE ORDERING.
- For any goods you wish to return we must be notified within 48 hours of their arrival and you must confirm our returns procedure, failure to do so may invalidate your claim. The customer will be kept fully informed of progress regarding any replacements and or exchanges.
- In accordance with the Data Protection Act 1984, we do not supply any of your details to any third party. Please check our privacy policy.
- None of the above affects your statutory rights.
- We may change these terms without prior notice to you. Changes will apply to any subsequent orders received.
- The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
- If you ordered and your discount has not been applied, you have 24 hours to contact us from the time of purchase to claim this back.
DISCLAIMER: *Please do not fully rely on these smartwatches. It is technology, and like any other tech or human, it can make mistakes. Please note that a smartwatch does not replace the position of any doctor. Always seek the final and superior advice of your doctor. The watches are waterproof but we are not responsible for damage caused by water.
*Female health tracking: This feature should not be used or relied on for any medical purposes. It may not accurately predict your menstrual cycles or related information. All data and tracking should be used for personal reference only.
*The SpO₂ feature is not intended for the diagnosis, prevention, monitoring, prediction, prognosis of any disease, investigation of physiological processes, or any other medical purpose. All data and tracking should be used for well-being and personal reference only. If you feel uncomfortable, please rely on professional medical devices or consult a doctor for assistance.
*All images and measurements on this website are illustrations and the design of the real product may differ.
Your use of this website is governed by these Terms and Conditions and construed and enforced in accordance with the law of England and Wales. Disputes arising from your use of this website and the services we provide are subject to the non-exclusive jurisdiction of the English courts.